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Cadillac has a long-held reputation for providing a luxurious ride. Depending on who you ask, they’re also the epitome of class. Anyone looking to drive a Cadillac should consider the Cadillac certified pre-owned (CPO) program. It’s a way to buy a slightly used, inspected, and warrantied Cadillac, which is better than buying used and cheaper than buying new.
We’re about to go through the Cadillac CPO program, including the warranty, inspection process, and any provided perks.
TLDR; We’re displeased by the Cadillac CPO program. The warranty they offer for their CPO vehicle isn’t long enough. While their inspection is thorough, we would like Cadillac to extend their warranty and bring back the powertrain warranty that came with all Cadillacs for five years.
Cadillac’s Certified Pre-Owned Warranty Information
Cadillac won’t allow any used car to become a CPO vehicle. To become a Cadillac certified pre-owned vehicle, the following criteria must be met:
Pass a 172-point inspection
Have 50,000 miles or fewer
Once these conditions are met, the car will be warrantied and sold as a Cadillac CPO vehicle.
What does Cadillac’s Certified Pre-Owned Warranty Cover?
Every Cadillac certified pre-owned vehicle includes a Limited Warranty, which is an extension of the Bumper-to-Bumper warranty that’s sold with every new car. This warranty covers most components of the vehicle. However, Cadillac does not include a specific exclusions list, unlike other automakers (Audi has a public exclusion list).
To be covered by this warranty, the issue must stem from a manufacturer’s defect. If the problem is related to misuse, neglect, abuse, or modification, the repairs will not be covered.
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All repairs must be completed at a Cadillac dealer. This policy is standard for all CPO programs. There is no deductible for warrantied repairs, which is something that we greatly appreciate.
Third-party sources say that the warranty is transferable, but we’re unable to find any information on the warranty transferability on the official Cadillac certified pre-owned website. You’ll need to ask the dealer about transferability.
How long does Cadillac’s Certified Pre-Owned Warranty Last?
Every Cadillac certified pre-owned vehicle comes with a one-year Limited Warranty with no mileage cap. This warranty is active either after the expiration of the new vehicle Bumper-to-Bumper warranty or when you buy the CPO vehicle.
The original Bumper-to-Bumper warranty is good for four years or 50,000 miles. Compared to the requirements to participate in the CPO program, it’s entirely possible that you buy a car that doesn’t have a new vehicle Bumper-to-Bumper warranty. Fortunately, you’ll still be covered for one year with the CPO warranty.
It’s worth mentioning that model years 2012-2017 included a six-year and 100,000 miles powertrain warranty. If you purchase a vehicle within these years, you’ll retain the remainder of the powertrain warranty.
We don’t think a one-year warranty is sufficient for a CPO vehicle. Cadillac should lengthen the warranty and bring back their powertrain warranty. Offering a one-year warranty means that you have the equivalent of a few oil changes to discover any of the manufacturer’s defects. Considering it can take years for issues to show up, even when related to a defect, you could end up with repairs that would otherwise be covered.
Before being sold as a Cadillac certified pre-owned vehicle, the car must pass a 172-point inspection. You can view the entire checklist online, but we’ll cover the major sections below:
Investigate vehicle history, including a vehicle history report and checking for trouble codes
Maintenance, including load testing the battery and changing the oil
Check tires and brake pads, including measuring the remaining depth on treads and thickness on pads
Detailing, including washing the carpet and waxing the exterior
Road test, including checking acceleration and steering wheel alignment
Functional tests, including checking airbag functionality and convertible top functionality (if applicable)
Engine compartment, including checking the AC compressor and the power steering functionality
Interior, including lighting and seating condition
Exterior, including headlamp functionality and body panel condition
For hybrid vehicles, inspect battery air intake and confirm the auto stop
Cadillac’s inspection seems thorough and touches on all the crucial parts of a vehicle. Their inspection process boasts 172 points, which is slightly above the average amount of inspection points.
Other Cadillac Certified Pre-Owned Perks
Every automaker provides some perks to go with your new certified pre-owned vehicle. Cadillac offers the following bonuses:
24/7 Roadside Assistance for the length of the warranty, including coverage for lockouts, dead batteries, flat tires, and emergency tows
Cadillac provides courtesy transportation if your vehicle requires repairs that are covered under the warranty
A three-month trial of SiriusXM
My Cadillac Rewards, which is Cadillac’s loyalty reward system
The above rewards are standard for a CPO program. Providing a courtesy vehicle if you need warrantied repairs is a nice perk, but many automakers include a similar bonus. While we’ve seen some CPO programs with fewer perks, we’ve also seen plenty of programs that offer more perks. Either way, we don’t think bonuses should play an essential role in helping you make a car purchasing decision.
Overall, we are not impressed by the Cadillac certified pre-owned program. The main reason is that they offer a CPO warranty that is far too short. One year is not long enough. Although other automakers offer similar warranties, we think this is too short to discover the manufacturer’s defects.
If you buy a Cadillac certified pre-owned vehicle, make sure to have a third-party mechanic perform a pre-purchase inspection before signing any paperwork. They’ll double-check the inspection and make sure it’s in prime condition.
Anyone who dreams of driving a Cadillac should consider their CPO program. However, if you’re only looking for a reliable CPO vehicle with a good warranty, there are other programs out there to explore.
Anyone who has ever held a job can tell you a few things that were annoying about it, even if it was their absolute dream job. Selling cars is no different; there are several things customers do that simply annoy car salespeople. It’s almost as if some people are trying to learn how to piss off a car salesperson!
If you want a smooth, pleasant car buying experience, it pays to know what customers do that gets under a car salesperson’s skin. If you want to know how to piss off a car salesperson so you can avoid doing those things, you’re in the right place. It’s time to take a look at five things customers do that frustrate car salespeople.
Come in Right Before Closing
If you’ve ever held a job that interacts with the public, having a customer come in right before you close is likely pretty high on your list of annoyances. Car salespeople are the same.
Your average car dealership is open from 9 AM to 9 PM, otherwise known as half a day. Most salespeople are scheduled to work for a fair amount of these hours.
So when you come in looking to buy a car at 8:45 PM, the salesperson greeting you will be at least a little annoyed, even if they hide it under a smile. That salesperson was about to leave the dealership and enjoy their free time, but now they might be staying until midnight to sell you a car.
Don’t get us wrong, coming in right before closing and saying you want to buy a car will make a car salesperson and sales manager happy; they’re there to sell cars. They just won’t be as happy about the lack of sleep before the next workday.
If you want to know how to piss off a car salesperson, coming in right before closing is probably the easiest way to do it. If you can, try to go into a car dealership three to four hours before the dealership closes. That gives you time to go through the sales process without making a salesperson stay at work later than they’d prefer.
Kids Running Wild Through the Dealership
The car salesperson is there to work with you to sell you a car you love at a great price. They aren’t there to babysit your kids, and they certainly aren’t there to remind you to keep your kids under control.
All too often, parents bring their kids with them into a car dealership to buy cars. There is nothing wrong with that inherently, but once the kids start climbing through showroom cars, honking horns, and spilling drinks in vehicles, it’s time for the parents to step up. Yet, parents often act like there’s nothing wrong with what’s happening.
As a reminder, most car dealerships will have cars ranging from $15,000 to well over $100,000. It’s inconsiderate for parents to let kids use these expensive vehicles for their kid’s entertainment.
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Do you want to know how to piss off a car salesperson? Bring your kids in and let them run wild. In which case, you’ll be forcing the car salesperson to remind you to parent your kids. This could lead to an awkward conversation with you about needing to come back without your kids to continue the deal. Nobody wants that.
If you want to bring your kids with you to buy a car, that’s fine. Just be prepared to parent your children when they get bored.
Bringing a Check for The Wrong Amount or Ditching the Deal
This annoyance isn’t as prevalent as it used to be, but it still happens.
You see, back in the ’70s and ’80s, people weren’t able to walk into a dealership and drive off the lot with a new car on the same day. Instead, they’d do all their negotiations and then fill out a credit application. The salesperson would call the bank and give them all of the buyer’s information, and then they’d reach a decision about a loan.
To hold the car, the buyer would leave a small deposit, usually around $100.
After the salesperson painstakingly went line by line with the bank rep to get them approved, people simply wouldn’t show up the next day to finalize the sale. That means that the salesperson missed out on a commission, and they wasted their valuable time processing a credit application.
Back then, if the buyer didn’t need a credit application and were going to pay by check, they’d often come back the next day with a check that was $50 cheaper. It seems, they figured they could save a little bit of money right at the end.
Looking to find out how to piss off a car salesperson? Put down a deposit on a vehicle and then never come back. When you put down the deposit, that salesperson cannot sell that car to anyone else. If it’s an expensive car or an in-demand car, they could miss out on other sales while your deposit is holding the vehicle. If you don’t come back to finish the deal, you better believe you’ll have a pissed off car salesperson.
This one is simple: you need a driver’s license to test drive a car. The number of people who show up to a car dealership and ask to test drive a car without bringing their driver’s license would astound you. It seems like common sense, yet it still happens all the time.
Wanting to know how to piss off a car salesperson? Get to the point where it’s time for a test drive and then say you don’t have your license with you.
Avoid this annoyance by bringing your driver’s license with you when you go to the dealership.
Be Confident and Honest When Saying “No”
Honesty is always the best policy, even when dealing with car sales. Being honest with the car salesperson is respectful and persuades them to continue being honest with you.
If you don’t like a car or an offer, confidently say no. Don’t start talking about needing to talk it over with your spouse. Just look the salesperson in the eye and say that the car isn’t the right fit for you or that you don’t like the deal.
Don’t be worried about hurting the car salesperson’s feelings. They hear no all the time. They heard it before you arrived, and they’ll hear it again when you leave. Just be confident and honest with your “no.”
Now You Can Start Off on the Right Foot
Every car salesperson wants to make a sale, but an annoyed salesperson is less willing to work with you. Learning how to avoid frustrating them will go far in creating a pleasant, straightforward transaction. Plus, it shows you respect the car salesperson even when you’re on opposite sides of the negotiating table.
Now that you know how to piss off a car salesperson, you’re in a good position to start things off on the right foot. Show up well before closing, parent your children if they act up, bring your ID, complete your deals, and be confident if you say no.
Buying a car in 2020 is a bit surreal. As a car buyer, you have many (and varied) options for where you can go to purchase a vehicle. Your options range from digital dealerships with “car vending machines” to traditional dealerships that still fill out credit applications by hand. It’s crazy to think that you could go to two car dealerships in one day and have two completely different experiences.
That being said, regardless of where you go to buy your next car, the odds are you’ll be negotiating the price of it. Even as more upstart digital car dealerships make their way into the market (Carvana, Vroom, Shift, et al), the majority of cars are still sold either via private party (on Craigslist, eBay, Facebook Marketplace, etc.) or at a dealership (franchised new car dealerships and independent local car dealerships). For you, as a car buyer, that most likely means you’ll be negotiating the price of the vehicle you’re interested in.
Many car buyers experience an awkward and uncomfortable situation when a car dealer is unwilling to negotiate. What do you do in this circumstance? After spending 43 years in the retail automotive industry, I’ve seen nearly every “sales” technique used on any unsuspecting customer, and I can assure you that even a car dealer who won’t negotiate on price, will bend even a bit to make a car deal.
What do you need to know when a car dealer won’t negotiate? Let’s dive in.
Know the current market conditions
After 43 years of selling cars for a living, I now coach, counsel, and provide recommendations to car buyers for how they should navigate their car deals. The first piece of advice I give every single person who wants to buy a car is to check their local market conditions before contacting any dealership.
What does it mean to “know the current market conditions?” It’s simple; it means you know how many vehicles in your area would satisfy your needs. My son and I built the free Market Price Report back at CarEdge to help with this.
Dealers use vAuto to track local market conditions.
Car dealers use a piece of software called vAuto to track local market conditions. What vAuto provides a dealership with is a snapshot in time of all comparable inventory within a 100-mile radius of them. Dealers look at this snapshot to determine what price they should list their inventory for sale. Feel free to ask a dealer to see their vAuto report, most will oblige and share it with you.
What does this mean for you as the car buyer? It means you need to have your equivalent report in hand before you contact any dealership. The Market Price Report from CarEdge shows you all of the comparable year, make, model, trim (YMMT) options within a 100-mile radius of your location. Best of all it shows you the negotiability score of each vehicle in that area as well.
You can use CarEdge to get access to the same information as the dealer.
If you run a Market Price Report and you find there are no similar vehicles in your area, that’s a good sign that you won’t have much (if any) leverage during your negotiations. However, if you run a Market Price Report and find that there are 100+ similar vehicles in your area then you know now you can walk away from any deal and go find another one. The best part is, the car dealer knows that too, since they’re looking at their vAuto report.
Knowing your local market conditions puts you on a level playing field with the dealer, and that’s of the utmost importance when it comes to negotiations. It’s one of your best tools to make a car dealer budge when a car dealer won’t negotiate with you.
Know how long the car you’re interested in has been on the dealer’s lot
Once you have confirmed the local market conditions, I highly recommend you get a sense for how long each dealer has had their inventory in stock. You’ll hear me call this the “time on lot,” and it’s of the utmost importance.
Why? Because car dealers do not buy their inventory in cash, instead they finance their purchase (just like you or I would). This means that for every day a piece of inventory is sitting on their lot they are paying interest on that loan. You’ll hear this referred to as “floor plan” from dealers.
If you know how long a dealer has held a vehicle on their lot, you can begin to get a sense for what their floor plan cost is on that unit. With that information, you can then negotiate more effectively. You can also pair this knowledge with the local market conditions to target your negotiation efforts on the vehicle that has been sitting on a dealer’s lot longest.
If a car dealer won’t negotiate, one of the first things you should bring up is that you know how long the car has been on their lot. This gives you tremendous leverage in the negotiation.
It’s worth noting that the Negotiability Score we provide in the CarEdge dashboard reflects this (i.e., higher scores are for vehicles that have been on dealer’s lots longer than lower scores).
Be prepared to walk and go to another dealership
With your research out of the way, you’re now ready to engage with a dealership about the particular vehicle you’re interested in. I recommend you use one of our tried and tested email templates for your initial outreach to a dealer.
If you come across a situation in which a car dealer won’t negotiate, my recommendation would be to bring up the vehicle’s time on lot and remind the dealer (politely) that it is costing them money to have the vehicle sit there, when you would gladly take it off of their hands for the right price.
If this tactic does not work, my recommendation would be to show them the similar vehicles you have identified in the area, along with their time on the lot, and let the dealer know you have many options for where you can go to purchase your next car. If this doesn’t persuade them to negotiate and make a car deal, then it’s time to send your email introduction to the next dealer on the list.
Obviously, this strategy will not work if there are no similar vehicles in your area. If that’s the case, then I’d suggest you read this guide on how to buy a car long distance from a dealer.
When it comes to negotiating tactics, whoever is in command of the conversation has the leverage during the negotiation. Car salespeople are trained to always be in control of the conversation. You need to keep them on their toes by using the above tips to gain control of the conversation.
Ultimately, the power the customer has is that they can simply say “no” and walk away. The salesperson can say no, but then they lose out on commission and a chance to make a car deal. When you say no, all you’ve lost is a little bit of time. This is the ultimate upper hand that you have when a car dealer won’t negotiate.
By following the advice in this article (and in our free cheat sheet), you’ll know how to negotiate car prices like a pro. Don’t be afraid to say no and walk away if a salesperson refuses to work with you on the price.
Would a car buying coach make this whole process easier for you? What about exclusive savings on financing, insurance, maintenance and more? Consider joining CarEdge+! We’ve got plans to suit your needs! From free basic membership, 1:1 consultations, or the whole CarEdge+ experience, let us know how we can help YOU buy your next car with confidence.
Audi certified pre-owned vehicles are an excellent choice for someone who wants luxury and reliability without paying brand new car prices. It’s a great alternative to buying a questionable Audi off Craigslist. We’re about to go over the Audi CPO program’s intricacies and provide our insights along the way.
TLDR; The Audi certified pre-owned program only features one warranty: either the New Vehicle Limited Warranty that’s still active or a new CPO warranty. However, you don’t receive both. If the new car warranty is still active, there is no additional warranty. There’s also no separate powertrain warranty. However, the incredibly in-depth inspection process almost makes up for having unique warranty policies.
Audi’s Certified Pre-Owned Warranty Information
Audi has a unique warranty program since there are no mileage restrictions. They also do not separate their warranties based on what they cover, which many other automakers do. Instead, they have a warranty that covers almost every component on the vehicle.
The following criteria must be met to be eligible for the Audi certified pre-owned program:
Passed vehicle history report with verified mileage
Five years old or newer
No more than 60,000 miles
No aftermarket modifications
If it meets the above criteria, then it moves on to the inspection. We’ll cover the inspection in detail later on.
What does Audi’s Certified Pre-Owned Warranty Cover?
Your Audi certified pre-owned vehicle will come with either the New Vehicle Limited Warranty or the Certified Pre-owned Limited Warranty. You can review more about these warranties in the publicly available warranty manual. If there is no remaining Audi New Vehicle Limited Warranty coverage at the time of purchase, the Audi Certified preowned Limited Warranty coverage period begins immediately and continues for 12 months, regardless of miles. Both provide the same coverage:
No deductible for covered repairs
Repairs must be completed at an Audi dealership
Emergency repairs will be reimbursed provided there was no way to move the car to an Audi dealership
As for which components and systems are covered, the warranty is quite comprehensive. Please note that the below list is not all-inclusive:
Engine, including engine block, pistons, and camshaft
Cooling system, including radiator and coolant pump
Automatic and manual transmissions, including the transmission control module and internal shift rods
Final drive, including the drive shaft bearings and bearing housing
Suspension, including axles and control arms
Brakes, including ABS components and calipers
Climate control, including A/C compressor and heater control cables
Radio and navigation, including sound system and navigation components
Audi also makes special mention of areas that are not covered under warranty. This list is also not all-inclusive:
Tires
Maintenance services
Any issues related to wear, as decided by the Audi technician
Any issues related to damage, misuse, or negligence
The exclusion list is standard, and nothing strikes us as out of place. The only aspect of the Audi warranty that’s odd is the lack of a more extended powertrain warranty.
How long does Audi’s Certified Pre-Owned Warranty Last?
All newly sold Audi’s come with a New Vehicle Limited Warranty, which lasts for four years and 50,000 miles. If this warranty is still active at the time of the CPO vehicle purchase, the warranty carries over.
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If the New Vehicle Limited Warranty has expired at the time of the CPO car purchase, then the CPO Limited Warranty begins and will last for 12 months with no mileage limitation.
The lack of a mileage restriction on their warranties is outstanding and speaks to Audi’s overall brand since this is always the case.
We have to note that the way this is phrased, it is explicitly stated that you don’t receive the CPO Limited Warranty at all if you purchase a CPO vehicle that still has time left on the New Vehicle Limited Warranty. Keep this in mind when shopping to guarantee that you have an extended warranty left on your CPO vehicle.
Whichever warranty covers your vehicle, it is fully transferable if you decide to sell your car while the warranty is still active. There is no fee for transferring your CPO or New Car warranty.
Audi’s Certified Pre-Owned Inspection
Audi goes above and beyond with their inspections. They call it a “300+” point inspection, which is miles above what other automakers offer. It’s almost double the number of inspection points as many other manufacturers. You can view the complete checklist on their website, but we’ll cover some highlights:
Front interior, including fuel door release, dome light, and speakers functionality
Rear interior, including window functionality and safety belts
Front exterior, including headlight functionality and park sensors
Rear exterior, including window glass condition and rear bumper condition
Top exterior, including sunroof condition and convertible condition (if applicable)
Engine, including engine mounts condition and power steering pump condition
Cooling system, including water pump condition and coolant system pressure
Transmission, including overall condition and transmission fluid level
Electrical system, including alternator condition and battery condition
Brake system, including brake fluid level and brake master cylinder condition
Road test, including starter operation and shift interlock
Undercarriage, including overall condition and brake line functionality
Tires and wheels, including ensuring all four tires are the approved size
Brakes, including calipers and brake pad condition
Please note that the above is just a sample; the inspection checklist is quite thorough.
Other Audi Certified Pre-Owned Perks
Every Audi certified pre-owned vehicle includes several perks. Below are the extras you’ll receive with your CPO vehicle:
24/7 Roadside Assistance, which covers fuel delivery, lockout services, jump starts, flat tires, and towing to Audi dealerships
A comprehensive Vehicle History Report
Audi doesn’t seem to care about giving a ton of perks along with their CPO vehicles. Other manufacturers seem to think adding perks will sway people. However, we always say that the inspection and warranty should be what matters most.
We are impressed by the Audi certified pre-owned program. While the lack of a more extended powertrain warranty is concerning, the warranty they provide covers the powertrain. We appreciate the comprehensive inspection, which is an essential part of any CPO program. We recommend buying an Audi certified pre-owned vehicle; make sure you obtain a third-party pre-purchase inspection as well.
We always recommend buying a certified pre-owned (CPO) vehicle instead of a ‘side of the road’ used car. With a CPO vehicle, you have the peace of mind knowing that it was thoroughly inspected and comes with a warranty.
We’re about to take a look at the Hyundai CPO program and see how it stacks up. We’ll look over their warranty offering, their inspection process, and the perks that come with buying a Hyundai CPO vehicle.
TLDR; Hyundai does not offer an additional bumper-to-bumper warranty to replace the existing New Vehicle Limited Warranty that comes with every new car. This lack of a new warranty is unique in the worst possible way. Almost every other automaker adds a new warranty to the new car warranty. Other than this omission, the Hyundai CPO program is relatively standard. We would only suggest it if you’re a fan of Hyundai cars.
Hyundai’s Certified Pre-Owned Warranty Information
We’re surprised to see that Hyundai only provides the warranties that the vehicle already had. Almost every other automaker adds a new bumper-to-bumper warranty on top of the existing new car warranty, but Hyundai has decided against that.
To be certified as a pre-owned vehicle, a car must meet the below criteria:
Newer than 5 model years
Fewer than 60,000 miles
Once met, the inspection begins to see if the vehicle will be certified.
What does Hyundai’s Certified Pre-Owned Warranty Cover?
The Hyundai certified pre-owned program includes the remainder of the five years / 60,000-mile New Vehicle Limited Warranty but does not add a warranty beyond that. The New Vehicle Limited Warranty covers most vehicle components, as long as the issue is a result of a manufacturer defect.
A powertrain warranty is also included. It’s worth noting that the warranty began when the vehicle was initially sold, not when you buy it. The powertrain warranty covers:
Most engine components
Transmission
Drivetrain
The lack of a new warranty being added to the end of their New Vehicle Limited Warranty is unfortunate and lowers the stature of their CPO program, in our eyes. Their powertrain warranty is industry standard, even though it starts when the vehicle is initially sold.
Hyundai also offers an additional 10-year/100,000-mile warranty on hybrid batteries for vehicles that contain one.
How long does Hyundai’s Certified Pre-Owned Warranty Last?
The powertrain warranty is in effect for ten years or 100,000 miles, whichever comes first. As we said above, the clock starts ticking when the vehicle is initially sold.
Unfortunately, the lack of an additional bumper-to-bumper warranty means that every vehicle sold in the Hyundai certified pre-owned program will have a different duration left on their existing warranty. Considering the requirements to participate in the CPO program are the same metrics as the New Vehicle Limited Warranty, it’s entirely possible that you can buy a CPO vehicle with one month left on its warranty.
This strange warranty policy means that if you’re going to buy a Hyundai certified pre-owned car, you need to ask how much time is left on the warranty. You don’t want to end up two months into your ownership without a warranty.
The 10-year/100,000-mile warranty on hybrid batteries is a nice touch, but it doesn’t quite make up for not offering an additional warranty on CPO vehicles.
Hyundai’s Certified Pre-Owned Inspection
We love the inspection aspect of buying a Hyundai certified pre-owned vehicle. The inspection results tell you that you’re buying a car without any apparent issues. Combined with the warranty, you can feel confident about your purchase.
Hyundai conducts a 173-point inspection of any car before it is certified. You can review the entire checklist on their website, but we’ll address the major areas below:
Inspect the Carfax vehicle history
Road test, including engine idle sound and steering alignment
Exterior, including paint appearance and turn signal functionality
Interior, including horn functionality and instrument panel functionality
Mechanical, including engine belts condition and vacuum line condition
Maintenance, including brake fluid levels and transmission fluid levels
Tires and wheels, including tread width and brake pad usage
For hybrids, verify brakes hybrid battery, and test the onboard charger
Having a 173-point inspection boosts our opinion of the Hyundai certified pre-owned program. They are thorough before they certify any vehicle to participate in their program.
Other Hyundai Certified Pre-Owned Perks
Everyone likes bonuses, and automakers know that. Every Hyundai certified pre-owned vehicle comes with several perks:
Detailed Carfax report
Rental car reimbursement when your car is in the shop for warrantied repairs, up to $35 per day for a maximum of 10 days
24/7 roadside assistance for ten years from the purchase date, which includes towing, flat tire change, gas delivery, and lockout service.
Travel interruption reimbursement, which reimburses $100 per day, up to $500 if there is a breakdown of a covered component more than 150 miles away from your home
A three-month trial of SiriusXM
Many of these perks are standard, such as roadside assistance and SiriusXM, but the travel interruption reimbursement is generous. Some other automakers provide this same benefit, but we wouldn’t say it’s an industry standard.
We do not think highly of the Hyundai certified pre-owned program. The lack of an additional bumper-to-bumper warranty is unique in the worst possible way. Almost every other CPO program includes a warranty to replace the new car warranty. Other than the lack of a new warranty, the rest of the program is relatively standard. We always think you should go for a CPO car over a generic used vehicle, but unless you’re a big fan of Hyundai, there are better CPO programs out there to explore.
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